At 39 Palacete, we are committed to protecting your personal information. Below is a summary of how we handle your data:

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1. What We Collect:

• Personal information such as name, contact details, and booking preferences.

• Payment details for processing reservations.

• Dietary preferences and special requests.

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2. How We Use Your Data:

• To confirm and manage your reservations.

• To respond to your inquiries and special requests.

• To send promotional materials (only with your consent).

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3. Data Protection:

• We use secure systems to protect your personal data.

• Payment information is processed by trusted payment providers.

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4. Your Rights:

• You can request access, correction, or deletion of your personal data.

• You can opt out of marketing communications at any time.

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5. Cookies:

• We use cookies on our website to enhance your experience and functionality. You can control cookie settings through your browser.

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6. Data Sharing:

• We may share your data with trusted third parties, such as payment processors.

• We do not sell your information.

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Cancellation and No-Show Policy

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• Grace Period: All reservations have a 30-minute grace period. If you arrive more than 30 minutes after your reservation time without prior notice, your booking will be considered a no-show, and a cancellation fee will apply.

• Cancellations: Cancellations must be made at least 24 hours in advance. Failure to cancel within this timeframe will result in a €40 per person cancellation fee.

• No-Show: If you do not attend your reservation, a €40 per person fee will be charged to the registered credit card.

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By confirming your reservation, you agree to the terms of our cancellation and no-show policy.